Web Application Requirements

If an organization is launching or significantly refreshing a web application, it must meet WCAG 2.1 level AA standards, at minimum.

A person wearing headphones sitting at a desk.

Web application is defined as a software application that is run on a web server and accessed by a user through a web browser (does not include mobile apps). Web applications, also called web apps, are programs that allow users to perform actions online. Many businesses use these programs to communicate with customers, sell products and improve work processes.

Significant refresh means an update to an existing web application that changes the functionality, user base or purpose of the application.