Learning Module Summary: Accessible Customer Service


Section 1: Understanding barriers to accessibility

Section 2 : Manitoba’s Accessibility Law

Section 3 : How to offer accessible customer service, as required by law

Section 4 : Tips to create accessibility for the people you serve


Additional Learning Resources:

Facilitator’s Guide (PDF) (Word)

Knowledge Check for Learners (PDF) (Word)

Video Transcript (Word)

Learning Module Accessible Customer Service (PDF)

 

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This learning module is available in PDF format.



Learning modules are available in additional formats upon request. Please visit: accessibilitymb.ca/contact